Shipping Policy

Last Updated: July 26, 2026

Thank you for shopping with Clutch Cartel. We are committed to delivering your order as quickly and securely as possible.

Order Processing

• All orders are processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During new product launches, promotions, or holidays, processing times may be slightly longer.

Shipping

Domestic Shipping (Sri Lanka)

• Estimated delivery time: 1–5 business days after dispatch.

• Delivery times may vary depending on your location and courier availability.

International Shipping

• International shipping is available to selected countries.

• Delivery times generally range from 7–21 business days, depending on the destination and customs processing.

• Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with tracking information (where available).

Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order. Clutch Cartel is not responsible for delays or additional shipping costs caused by incorrect or incomplete address information.

Delays

While we strive to deliver all orders on time, shipping delays may occur due to weather conditions, courier issues, customs clearance, or other unforeseen circumstances beyond our control.

Lost or Damaged Parcels

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the shipping provider to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our official social media pages or email.